Terms & Services

Terms & Services – Khanam

Welcome to Khanam. By accessing or purchasing from our website, you agree to comply with the following Terms & Services. Please read them carefully before using our services.

1. General Information

Khanam is a Pakistani traditional clothing brand offering fashion apparel and related products. We reserve the right to update, modify, or change these terms at any time without prior notice.

2. Product Information

We strive to display product colors, designs, and details as accurately as possible. However, slight variations may occur due to photography lighting, screen settings, or fabric textures.

3. Orders & Payments

  • All orders are subject to availability and confirmation.

  • Prices listed on the website are in PKR unless otherwise stated.

  • Khanam reserves the right to cancel or refuse any order due to pricing errors, stock issues, or suspicious activity.

  • Full payment must be received before order processing.

4. Shipping & Delivery

  • Delivery timelines may vary depending on location and courier services.

  • Delays caused by weather conditions, public holidays, or courier companies are beyond our control.

  • Customers are responsible for providing accurate shipping information.

5. Exchange & Return Policy

  • Exchanges are accepted only for defective or incorrect items within the specified return period.

  • Products must be unused, unwashed, and returned with original tags and packaging.

  • Sale items and customized products are non-returnable and non-refundable.

6. Intellectual Property

All content on the Khanam website, including images, logos, text, and designs, is the property of Khanam and may not be copied, reproduced, or used without permission.

7. Privacy Policy

Customer information is kept secure and confidential. We do not sell or share personal information with third parties except for order processing and delivery purposes.

8. Limitation of Liability

Khanam shall not be held responsible for any indirect, incidental, or consequential damages arising from the use of our website or products.

9. Changes to Terms

We reserve the right to update these Terms & Services at any time. Continued use of our website indicates acceptance of any modifications.

10. Contact Us

For any questions regarding our Terms & Services, please contact our customer support team through our official website or social media platforms.

Thank you for choosing Khanam.